Have questions about Kia parts? You're in the right place! Below, you'll find answers to common questions about ordering, warranties, installation, and more. If you need further assistance, our Parts Department is here to help.
Parts FAQ
General Parts Questions
What types of Kia parts do you offer?
We offer a full range of genuine Kia OEM parts and accessories, including brakes, filters, batteries, wiper blades, and more.
Why should I buy OEM Kia parts instead of aftermarket parts?
OEM parts are designed specifically for your Kia, ensuring perfect fit, reliability, and warranty coverage, unlike aftermarket parts.
How can I check if a part is in stock?
You can call our Parts Department or use our online parts request form to check availability.
Can I order parts online?
Yes! You can order genuine Kia parts online through our website or contact our Parts Department for assistance.
Ordering & Installation
How long does it take to receive a special order part?
Special order parts typically arrive within a few business days, but exact timing depends on availability.
Do you offer installation for purchased parts?
Yes! Our certified Kia technicians can install any part you purchase from us.
Can I return or exchange a part if I ordered the wrong one?
Returns and exchanges may be accepted for unopened, unused parts, but restrictions apply. Contact our team for details.
Warranty & Compatibility
Do Kia parts come with a warranty?
Yes! Most genuine Kia parts come with a 12-month/12,000-mile warranty (or as per Kia's warranty policy).
How do I know which part is right for my Kia model?
Our parts experts can help you find the right part based on your vehicle's VIN or model information.
Can I use parts from another Kia model on my vehicle?
Some parts are interchangeable, but many are model-specific. We recommend checking with our Parts Department before purchasing.
Pricing & Promotions
Do you offer any discounts or specials on Kia parts?
Yes! Check our Parts Specials Page for the latest discounts and promotions on Kia parts and accessories.
Can I use aftermarket parts to save money?
While some aftermarket parts may be cheaper, OEM Kia parts are specifically designed for better performance and longevity.
Do you offer financing for major part purchases?
We may offer financing options for large purchases-please ask our Parts Department for details.
Miscellaneous
Do you sell accessories like floor mats and cargo organizers?
Yes! We carry a wide selection of official Kia accessories, including all-weather mats, roof racks, and cargo trays.
Can I pick up my order in person?
Yes! You can choose in-store pickup for convenience.
How Can We Help?
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